Areas of Expertise
Product Roadmaps
Project Management
Scrum PO Certified
Lean/Agile
BCS Agile (VFQ)
Certified Scrum Professional
Certified Scrum Developer
SaaS CRM Design (SFDC)
Team Management
Product Quality
Education
Bachelor of Business Administration
National University, Costa Mesa, California
About
Experienced Product Management professional with expertise in digital products, design systems, and agile methodologies. Skilled in leading teams, driving process efficiency, and implementing agile transformations. Proven track record in developing and executing product roadmaps, improving time-to-market, and coaching teams in agile practices.
Experience
Sr. Manager, Digital Product Management & Operations
Charles Schwab
Nov 2020 - Mar 2025
- Product Lead for the Schwab design system - a web and mobile platform design system
- Operations lead of end to end workflow, driving process efficiency via agile transformation
- Reduced idea-to-production time from 9 months to 6 weeks
- Managed a team of Product Owners and Designers (UI and UX)
- Established practices of creating strategic briefings to accelerate delivery
- Implemented Cost Of Delay prioritization
Product Owner and Agile Coach
Safran Passenger Innovations
Apr 2019 - Apr 2020
- Product Owner for OEM engagement with Boeing and Airbus
- Owned roadmap and backlog for OEM/Vanilla product
- Core feature development (full stack HW – UI)
- Coached and mentored three development teams, Product Owner team, and leadership
- Developed Scrum and Business Agility training program
- Developed and coached Cost Of Delay
Sr. Manager, Product Owners & Development
Western Digital Corporation
Sept 2016 - Apr 2019
- Managed a team of Scrum Product Owners for Marketing technology team
- Oversaw Mar-tech Agile Center of Excellence
- Served on Enterprise Business Agility team as a Lean-Agile coach
- Developed learning pathways for agile teams
- Created workshops for agile principles, leadership, scrum, Kanban, and scaling organizations
Product Line Manager – My Cloud
Western Digital Corporation
June 2013 - Sept 2016
- Organized product segments, target market, and product strategy for WD My Cloud consumer products
- Engaged in business development to add third-party capabilities to the product line
- Executed product development and release in both product definition and agile product owner roles
- Conducted market research to create ROIs for products
- Developed strategy for strategic OEM products
Quality Product Manager
Western Digital Corporation
April 2010 - June 2013
- Responsible for reporting, tracking, and driving software problems and fixes world-wide
- Led level 3 / SQA level support team for WD Branded products
- Managed quality reporting program including reporting to executive management
- Implemented defect tracking system for Customer Support
- Responsible for monitoring customer satisfaction and driving user experience
Projects
Schwab Design System
Web and mobile platform design system with components, patterns, documentation, and templates.
Design Systems
UI/UX
Product Management
Agile Transformation
Process improvement initiative that reduced idea-to-production time from 9 months to 6 weeks.
Agile
Scrum
Process Improvement